Last updated: April 2026

Welcome to Zazu, a concierge service operated by My AI 4 Life. By using our service, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By messaging Zazu on WhatsApp, iMessage, or any supported platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our service.

2. Description of Service

Zazu is a concierge service accessible via messaging platforms including WhatsApp, Apple iMessage, and other platforms as they become available. Our service provides personalized assistance, reminders, and helpful interactions. Zazu is powered by artificial intelligence technology.

3. AI Disclosure

Zazu is an AI-powered service. When you interact with Zazu, you are communicating with artificial intelligence technology, not a human. This disclosure is provided in compliance with California SB 243 and applicable regulations. Zazu will always identify itself as an AI-powered service.

4. Human Assistance

You may request to speak with a human representative at any time by saying “agent”, “human”, “help”, or “support”. We maintain trained staff available during business hours to assist you. A human concierge is available upon request.

5. User Responsibilities

When using Zazu, you agree to:

• Provide accurate information when requested

• Use the service for lawful purposes only

• Not attempt to abuse, harm, or exploit the service

• Not use the service to harass, threaten, or harm others

• Not attempt to reverse engineer or extract the underlying AI models

• Be at least 16 years of age

6. Service Limitations

Please understand that Zazu:

• May occasionally provide inaccurate or incomplete information

• Should not be relied upon for medical, legal, financial, or emergency advice

• Cannot replace professional human judgment in critical situations

• May not always understand context or nuance perfectly

7. Intellectual Property

The Zazu service, including its technology, branding, and content, is owned by My AI 4 Life. You retain ownership of the content you share with Zazu, but grant us a license to use it to provide and improve our services.

8. Payment Terms

Some features of Zazu may require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees. Subscriptions may auto-renew unless cancelled. Refunds are handled on a case-by-case basis.

9. Platform-Specific Terms

When using Zazu through specific platforms:

• WhatsApp: Your use is also subject to WhatsApp’s Terms of Service. Message delivery is facilitated by WhatsApp.

• Apple iMessage: Messages sent through Apple iMessage are subject to Apple’s terms and our data handling practices as described in our Privacy Policy.

10. Termination

You may stop using Zazu at any time by simply not messaging the service. We reserve the right to suspend or terminate your access if you violate these terms or engage in abusive behavior.

11. Disclaimer of Warranties

Zazu is provided “as is” without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements. Use the service at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, My AI 4 Life shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Zazu.

13. Governing Law

These terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. Any disputes will be resolved through appropriate legal channels in Delaware courts.

14. Changes to Terms

We may modify these Terms of Service at any time. Continued use of the service after changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

15. Contact

For questions about these Terms of Service, please contact My AI 4 Life at support@myai4.life or through Zazu on WhatsApp or iMessage.